1. Data controller
TRANS LOG DAL 2010 SRL operates the TRANSLOG DAL website and acts as controller for personal data processed through it, where applicable.
Tax identification number (CUI) 45158478 · Trade Register no. J2021004457357 · registered office: Str. Lăcrămioarei nr. 10, Giroc, 307220, Timiș, Romania.
Contact us at iordacheadrian39@gmail.com or +40 766 551 880. We have not appointed a Data Protection Officer (DPO).
2. Information that may be processed
Freight quote enquiries
Depending on the fields you complete, we may receive your name, phone number, email address (if supplied), loading point, destination, cargo type, weight, dimensions, available date, selected transport mode and any message or additional details.
Route or cargo information may incidentally include personal data if you choose to enter it. Please provide only details needed to assess the transport request.
Carrier partnership applications
The carrier form may contain a company name, CUI/VAT number, contact person, phone, email, vehicle types and number, capacity or tonnage, countries and routes served, availability, special capabilities and notes. Company information is not always personal data, but information about a contact person may be.
Direct communications and technical data
We may process information you choose to send by email, phone or WhatsApp. If you choose WhatsApp, the message opens in that service and the final send takes place there.
When delivering pages and protecting the infrastructure, Cloudflare may process limited technical data such as IP address, request time, browser/device information and security metadata. We do not intentionally profile visitors using this information.
3. Purposes
- responding to quote requests and assessing the transport requirements you describe;
- preparing or discussing a commercial offer for a specific shipment;
- responding to carrier partnership applications and communicating with prospective or current business partners;
- operating and securing the website and infrastructure and preventing abuse;
- meeting applicable legal obligations and, where necessary, establishing, exercising or defending legal claims;
- optional website analytics or advertising measurement only if those tools are activated later and only under applicable consent (current status: Analytics inactive; Advertising inactive).
4. Legal bases
Pre-contractual steps and contract
When you request a quotation or ask to discuss a service, we use the necessary information to respond and take steps you request before a possible contract. If a contract is concluded, some processing is necessary to perform it.
Legitimate interests and legal obligations
Where appropriate, we may rely on legitimate interests for ordinary business communications, correspondence management, website security and abuse prevention, while considering your rights and interests. We may also process information to meet accounting, tax or other legal obligations.
Consent
Consent will be the basis for optional analytics storage, advertising storage, ad personalisation or separately requested optional marketing if such functions are introduced. The ordinary quote form does not require a general mandatory consent to process the enquiry.
5. Recipients and service providers
We use providers only as needed to operate the website and deliver communications you request. Their access is governed by the services and settings engaged by the company.
- Cloudflare — hosting, CDN, page delivery and infrastructure/security; it may process technical request metadata.
- Resend — email delivery service contacted by the website endpoint only when you choose email submission. The message is delivered to the company’s public email address.
- WhatsApp / Meta — involved only if you choose to open WhatsApp as a communication channel; that service has its own practices and terms.
- Google Analytics 4 / Google and Google Ads / Google are future options, not active in the current website configuration. Google Analytics and Google Ads scripts are not loaded.
- Professional advisers or public authorities may receive information when needed for professional advice or to meet a legal obligation.
6. International transfers
Some providers may process information outside Romania or the European Economic Area, depending on the applicable service and configuration. Where an international transfer takes place, GDPR mechanisms may apply, such as an adequacy decision, Standard Contractual Clauses or other applicable safeguards. Details depend on the provider and service used.
7. Retention periods
We keep information only as long as needed for the purpose for which it was received, taking account of legal obligations and potential claims.
| Category | Indicative period |
|---|---|
| Quote enquiries that do not lead to a business relationship | Up to 12 months after the last relevant communication. |
| Carrier applications that do not lead to collaboration | Up to 12 months after the last relevant communication. |
| Information related to a contract or business relationship | As needed to administer the relationship, then as required by accounting/tax obligations or to establish, exercise or defend legal claims. |
| Locally saved cookie preference | Up to 180 days, after which it is treated as expired. |
| GA4 data (if enabled) | Intended user and event data retention: 14 months, subject to the actual GA4 configuration. The tool is currently inactive. |
8. Your rights
You can send a request to iordacheadrian39@gmail.com. Subject to the conditions and exceptions in law, you may request:
- access to your data and information about its processing;
- rectification of inaccurate or completion of incomplete data;
- erasure, where the right to erasure applies;
- restriction of processing;
- objection to processing based on legitimate interests;
- data portability where legal conditions are met;
- withdrawal of consent at any time where processing relies on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Complaint to the supervisory authority
You may lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP). Erasure may be limited where retention is required by law or needed to establish, exercise or defend a legal claim.
9. Automated decisions and profiling
The website does not currently make decisions based solely on automated processing that produce legal or similarly significant effects for you. Optional future analytics or advertising tools may perform measurement or audience analysis only under their configuration and applicable consent.
10. Information security
We apply technical and organisational measures appropriate to the purpose, including limiting information collected through forms, protecting the endpoint and keeping email service secrets on the server. No transmission or security measure can guarantee zero risk.
11. Third-party services and updates
If you choose WhatsApp, email or another external platform, that platform may process information under its own privacy notice and terms. Opening an external service is your choice.
This policy may be updated if website functions, providers or applicable requirements change. A material change to cookie or tracking settings may require us to request a new preference.